Privacy Policy
ClinIQ Academy, LLC
Last updated: October 3, 2025
This Privacy Policy describes how ClinIQ Academy, LLC (“we” or “us”) collects, uses, and shares your personal information when you use our website http://www.cliniq.academy and our Thinkific-hosted course site, including any subdomains we use for course delivery and checkout (the “Website”).
Topics:
- Personal information we collect
- How we use your personal information
- How we share your personal information
- How we store your data
- Email marketing
- Behavioral advertising
- Your data protection rights
- Third party websites
- Changes
- Contact Us
Personal Information We Collect
When you visit the Website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Website, and information about how you interact with the Website. We refer to this automatically collected information as “Device Information”.
When you enroll in or use our courses on the Thinkific platform, we automatically collect certain information about your participation. This may include lesson progress, quiz results, completion timestamps, and other interactions necessary to operate your account and provide course services. We refer to this automatically collected information as Course Activity Information.
Our services are intended for users 18 and older. We do not knowingly collect personal information from children under 18.
We collect Device Information using the following technologies:
We use Usercentrics to display and manage the cookie banner on our Website, allowing you to give or withdraw consent for cookies in line with applicable privacy regulations.
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org
- “Log files” track actions occurring on the Website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Website.
The following links explain how to access cookie settings in common browsers:
- Cookie settings in Firefox
- Cookie settings in Google Chrome
- Cookie settings in Safari (OS X)
- Cookie settings in Safari (iOS)
- Cookie settings in Android
We use Device Information for:
- Functionality: To recognize you on our website and recognize your previously selected preferences, including your preferred language and your location.
- Advertising: To collect information about your visit, the content you viewed, the links you followed, and information about your web browser, device, and IP address. We sometimes share limited aspects of this data with third parties for advertising purposes.
- Analytics & Site Improvement: To understand how visitors use our website, improve navigation, and make our content more relevant and user-friendly.
- Security & Fraud Prevention: To help us detect and prevent fraud, spam, or other malicious activity and to maintain the overall security of our website.
- Performance Monitoring: To monitor site performance (such as load times and uptime) to ensure the website is functioning smoothly.
You can set your browser not to accept cookies, and the websites above tell you how to remove cookies from your browser. Some of our website features may not function if you disable cookies. Please note that we do not alter our Website’s data collection and use practices when we see a Do Not Track signal from your browser.
We use Course Activity Information for:
- Tracking your progress through lessons, quizzes, and certifications
- Providing you with access to course content and features
- Supporting customer service requests related to your account or training record
- Improving our course offerings and learner experience (for example, identifying common areas of difficulty)
- Complying with applicable recordkeeping requirements (such as documenting training completion)
We also collect data you provide to us directly. We refer to the data you provide as “Provided Information.” We collect and process data you provide when you:
- Register online or place an order for any of our products or services
- Voluntarily complete a customer survey or provide feedback on any of our message boards, via our contact form, via email, or via social media channels
- Provide your email address in exchange for access to a free resource
- Sign up for our launch list, email newsletter, or subscribe to other ClinIQ Academy updates.
- Submit an intake form or application form for any of our services or programs
The Provided Information we collect may include:
- Personal identification information (name, email address, phone number, etc.)
- Billing information (billing address, payment information, including credit card numbers, etc.)
- Account information: username and password (if you create an account to access our online courses or resources).
- Communications: any messages, feedback, or inquiries you send to us via email, contact form, or social media.
When we talk about “Personal Information” in this Privacy Policy, we are talking about Device Information, Course Activity Information, and Provided Information.
How we use your Personal Information
We use the Provided Information that we collect generally to fulfill any orders placed through the Website (including processing your payment information, delivering products, and providing you with invoices and/or order confirmations). Additionally, we use Provided Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Website (for example, by generating analytics about how our customers browse and interact with the Website, and to assess the success of our marketing and advertising campaigns).
How we share your Personal Information
We share your Personal Information with third parties to help us provide our services, as described above.
For example, our website is hosted on the Wix.com platform. Wix provides us with the online platform that allows us to share information, deliver free resources, and connect with visitors.
We also use Thinkific to host and deliver our online courses and digital products. When you enroll in a course, your account information is collected and stored by Thinkific so that you can securely access course materials.
The types of third parties with whom we might share elements of your Personal Information include:
- Payment processors engaged by us to securely store and handle payments information, such as credit or debit card information
- Providers of email management and distribution tools
- Providers of security and fraud prevention tools and services
- Providers of data aggregation and analytics software services that allow us to effectively monitor and optimize our site
- Client or course management systems that help us manage course registrations and communication with students.
We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
How we store your data
We process and store your data using the following providers:
- Wix – our website host and platform, which stores form submissions, account information, and contact details provided through our website.
- Thinkific – our online course platform, which manages course enrollments, accounts, and access to course materials and digital resources
- Payment processors (such as Stripe) – which securely process and store payment information when you purchase products or services.
- Email providers – we currently use Wix’s built-in email system and Gmail to manage communications.
- Usercentrics– our cookie consent management platform, which stores your consent preferences related to cookies and tracking technologies.
Please visit their individual websites for information on the physical location of their servers where your information is stored.
We use commercially reasonable security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of any information that may be stored on our servers. Of course, no computer network or data transmission on the internet can be guaranteed to be 100% secure and so you submit your information at your own risk.
We will maintain your Personal Information for our records unless and until you ask us to delete this information. Certain information (such as payment records) may be retained for legal or tax purposes.
Email Marketing
If you make a purchase on this Website, download a free resource in exchange for your email address, and/or opt in to receive emails, you agree to receive email communications from this site, including but not limited to newsletters, site updates, promotions, and other announcements and correspondence. We are not responsible for the receipt of any such emails. You are responsible for ensuring that our email address(es) are not blocked or forwarded to your spam folder.
You have the right at any time to stop us from contacting you for marketing purposes. If you opt to unsubscribe from receiving emails, you understand that you may no longer receive information or updates from this Website, including promotions or product updates. If you unsubscribe from marketing emails, you may still receive transactional messages (e.g., order confirmations, account or service notices).
Behavioral Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
You can opt out of targeted advertising by using the links below:
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/
Your Data Protection Rights (GDPR / EU residents)
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. Under certain conditions, you may also have the right to restrict or object to our processing of your data, and to request that we transfer your Personal Information to another organization. If you would like to exercise any of these rights, please contact us through the contact information below.
Additionally, if you are a European resident, we note that we are processing your information to fulfill contracts we might have with you (for example if you make an order through the Website), or otherwise to pursue our legitimate business interests listed above. Please note that your information will be transferred outside of Europe, including to Canada and the United States. When transferring personal data outside your region, we rely on appropriate safeguards (e.g., Standard Contractual Clauses) where required by law.
California Privacy Rights (CCPA / CPRA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). These rights include:
- Right to Know – You may request that we disclose the categories and specific pieces of personal information we have collected about you, the sources of that information, the purposes for which we use the information, and the categories of third parties with whom we share it.
- Right to Delete – You may request that we delete personal information we have collected from you, subject to certain exceptions (such as if the information is needed to complete a transaction or comply with a legal obligation).
- Right to Opt Out of Sale/Sharing – You have the right to direct us not to sell or share your personal information. We do not sell personal information for monetary value, but we may share information for advertising or analytics purposes that could be considered a “sale” under CCPA. To exercise this right, you may click the “Do Not Sell or Share My Personal Information” link in the footer of our Website or contact us directly at [email protected].
- Right to Non-Discrimination – We will not discriminate against you for exercising any of your CCPA rights. This means, for example, that we will not deny you services, charge different prices, or provide a different level of service solely because you exercised your rights.
How to Exercise Your Rights
You may exercise your rights by emailing us at [email protected] or by using the “Do Not Sell or Share My Personal Information” link in the footer of this Website. We may ask you to provide information to verify your identity before we respond to your request. You may also designate an authorized agent to submit a request on your behalf. We will respond to verifiable consumer requests within 45 days of receipt (we may extend once by an additional 45 days when reasonably necessary and will notify you of the extension).
Third Party Websites
Our privacy policy applies only to our website. We are not responsible for the data collection, privacy practices or policies of any third-party site to which we may provide a link or that may link to our site. We encourage you to read the privacy statement and terms of use of other sites.
Changes
We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. The date of the last revision will be indicated by the “Last updated” date at the top of this page. Any such changes are effective immediately upon publication on our Website.
Complaints
Please contact us if you have any complaints about how we use your Personal Information so we can resolve the issue whenever possible. Residents of the European Union also have the right to lodge a complaint with your local data protection regulator, such as the Information Commissioner’s Office in the UK. California residents can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.
Contact us
For more information about our privacy practices, if you have questions, or if you would like to exercise your data protection rights, please do not hesitate to contact us via email at [email protected].